Your guests, your memories.

Partake is a wedding guest experience. Couples buy a Partake package to run photo, video, game, and memory features at their wedding and at the celebrations leading up to it, such as a bridal shower. Guests use Partake by scanning a QR code and never create an account.

This policy covers couples who sign up, guests who show up, DJ and partner accounts, and people who contact us or use our marketing pages.

When a DJ or reseller partner sets up an event, the couple remains the owner of the event’s guest content, the DJ may access it only to configure and run the event, and Partake processes it for both of them.

Partake is operated by Partake Weddings LLC, a United States company and the data controller responsible for the personal information described here. You can reach us any time at support@partakeweddings.com; our mailing address is available on request.

From couples: name, email address, wedding date, couple names, event PIN, an optional guest list and seating chart if you add them, a registry link, a cover photo, your love story if you choose to write one for the Fill-in Story Game, your trivia questions and answers, your custom challenges, your video prompts, the details of any celebration you set up (a bridal shower’s date, its questions and prompts, and any baby photos you upload for the Who’s the baby? game), your event settings, and your Stripe customer ID and last-4 of your payment card (Stripe holds the full card, we never touch it).

From DJ and partner accounts: if you use Partake as a DJ reseller or join our partner program, we collect your business name, contact name, and email, plus (for partners) your city, Instagram handle, and how you heard about us. DJs also get a Stripe customer ID for their subscription. This is business-contact information used to run and bill your account. We disclose it only to the service providers listed under “How data moves”, and we do not sell it or share it for advertising.

If you sign in with Google: when a couple or DJ chooses “Continue with Google” instead of email, Google shares your name, email address, and profile picture, which we store on your Partake account to create or recognize it. We request nothing beyond basic profile and email.

From guests: the name they type on the entry screen, the photos and videos they upload with their captions, the photos they like, the trivia and bridal shower game answers they tap or type, the story game words they type, the video or audio guestbook messages they record, the songs they request and vote for, and the photos they submit to complete photo challenges (which appear on the shared photo wall), together with the event and session identifiers that tie those to their name. Guests never create an account, and we never ask a guest for contact details in order to take part in an event.

If you enter a giveaway or ask us to contact you: at a bridal show, a demo booth, or through a form on our marketing pages, you may choose to give us your name, phone number, wedding date, and optionally your email address. This is always voluntary and always separate from taking part in an event: you can use every Partake feature as a guest without giving us any of it. We use it only to contact you about Partake, by phone, text, or email, and to run the giveaway you entered. We don’t sell it, and we don’t share it with the couple whose event you scanned. We also record which form you used and your browser’s user-agent string with the submission. These entries stay until we remove them or you ask us to; ask at any time at support@partakeweddings.com, or reply STOP to any text.

Automatic, minimal: a random session token stored in the guest’s browser localStorage so we can recognize them when they come back mid-event. To rate-limit PIN attempts and form submissions we keep short-lived counters keyed to an IP address, an email address, or a session identifier; they are not linked to your event data and a daily cleanup deletes them about a week after they are set. Our hosting provider (Vercel) also processes standard request logs (IP address, user agent, timing) to run and secure the service.

The couple sees everything guests share, in the live wall and in their memory portal. Fellow guests see the shared wall, the names on it, and the game leaderboards. When a DJ or host runs the couple’s DJ screen at the reception, that screen can show guest names, trivia and game answers, story game entries, song requests, and challenge photos to the room. Guestbook messages are saved for the couple, not shown to other guests.

For an event a DJ created, that DJ can access and manage the event’s content alongside the couple.

A small number of authorized Partake staff can open an event read-only to investigate a support request, abuse, or a technical problem. Access is limited to those purposes.

We do not sell your data, and we never share guest names, photos, videos, trivia answers, or story games with advertisers or data brokers. We do not sell personal information or share it for cross-context behavioral advertising, as those terms are defined under California law. Partake is paid for directly by the couple, so we’re never under pressure to monetize your guests. With your consent, Vercel processes aggregate usage and performance information, and Tawk.to processes what it needs to provide the optional live chat on our marketing pages. See Cookies and analytics below.

We do not train models on your love story, your photos, or anything your guests create. The only text we ever send to The Partake Wizard’s underlying provider (Anthropic) is the love story or notes you type while setting up, never your guests’ photos, videos, or answers. Anthropic processes that text to generate your draft and, under its API terms, does not use it to train its models. We don’t keep the request on our side beyond saving the draft you approve.

We do not use facial recognition. We do not scan photos for faces, people, or identity. Uploaded images are stored as plain files.

Every piece of event data (photos, videos, story games, trivia and shower game answers, challenges, guestbook messages, guest names) is scheduled for deletion 12 months after the wedding date. Earlier celebrations covered by the same event use the wedding date. About a month before the deadline we email the couple a one-click export link. Export reminders, a minimum notice period, and retries after a technical failure can move the exact deletion date later, never earlier.

Couple account data (name, email, payment history) is retained for as long as the account is active. You can delete any event from its dashboard. To close your whole account, email us and we remove it from our live systems within 30 days, except for records we must keep for legal or accounting purposes.

Guest lists are a sensitive case. While they exist they’re encrypted at the application layer with AES-256-GCM. The decryption key lives in environment configuration, not in the database, so even an attacker with database access can’t read them. They’re also permanently deleted as soon as the event expires, regardless of whether the couple has exported the rest of their memories.

Every guest page has a “Delete my data” button in the footer. Tapping it removes the guest’s session, every photo and video they uploaded, their trivia and game answers, their story game entries, their guestbook messages, their song requests and votes, the likes they left on other photos, and every challenge completion they logged. There is no confirmation email and no approval from the couple: the guest decides, the data is gone. If a deletion fails partway we show an error so the guest can retry. We cannot remove copies that another guest already downloaded or captured.

Guests can also flag any photo (theirs or someone else’s) with the flag button on the gallery. Flagged photos disappear from the gallery immediately and land in the couple’s moderation queue for final delete.

Guests who want a copy of their own uploads can email us at support@partakeweddings.com from the address they’re willing to identify with and we’ll send a ZIP within 30 days.

Couples can export every artifact from their event any time via the memory portal’s “Export all” button. The export streams a single ZIP with photos, videos, video prompt answers, story games, trivia, challenges, and event metadata.

Couples can delete any individual photo, video, or prompt response from the memory portal. Deletes are permanent.

Couples can delete the whole event and everything in it from the dashboard. One confirmation, no undo.

Partake runs on a small set of vendors, each under its own terms and data-processing arrangements that limit them to providing their service to us: Vercel (application hosting and, with your consent, privacy-first analytics), Supabase (database, file storage, authentication), Stripe (payments), Resend (email), Anthropic (The Partake Wizard), Tawk.to (the optional live-chat widget on our marketing pages), and Google (Sign in with Google, when a couple or DJ uses it). We keep this list current and will email active couples before adding a vendor that handles event data.

Supabase stores files in AWS S3 in US regions. Every file URL we hand to a browser is signed and time-limited. Link lifetimes vary by feature (most expire within an hour; the DJ screen’s photo links last the length of a reception), and anyone holding a valid link can use it until it expires.

We send two kinds of email. Transactional messages are tied directly to your event: payment confirmations, storage-usage alerts, your sign-in login code, and the reminder before your memories expire at the 12-month mark. These keep your event working and the law does not treat them as advertising.

Marketing messages exist to promote Partake, for example an occasional nudge to share Partake with engaged friends. Every marketing email carries an unsubscribe link in the footer and honours Gmail and Yahoo’s native one-click unsubscribe button. Once you opt out we stop sending marketing mail to that address across every event you might run now or later.

Unsubscribing from marketing mail does not affect transactional mail. We still owe you the event-critical updates on your paid relationship with us. Unsubscribing does not close your account. To close it, email us; deleting an event from the dashboard removes that event.

We use cookies and browser storage that the product needs: session cookies set by Supabase Auth for couple and DJ sign-in, a signed 24-hour cookie for a DJ screen opened with the event PIN, a localStorage entry per guest per event to remember their session so they can pick up where they left off, and small first-party values for saved choices, the photos you liked, upload queues waiting for signal, and any referral or offer code you arrived with. If you sign in with Google, Google’s sign-in widget sets its own cookies on Google’s domain to run that flow.

We also remember, in your browser only, how you first reached our marketing pages (the referring site and any campaign tags in the link), so we can tell which channel brought you. It is first-party, it is never sent to an advertiser, and it is stored with your event only if you go on to create one.

With your consent, we load privacy-first, cookieless product analytics (Vercel Analytics and Speed Insights) so we can see which pages people get stuck on. They set no cookies and don’t track you across other sites. Our marketing pages also offer an optional live-chat widget (Tawk.to) that sets its own session cookies, and it only loads if you accept it on our cookie banner. If you decline, neither one loads. We set no advertising cookies and no cross-site tracking pixels.

You can withdraw that consent at any time with the button below. It clears your choice in this browser on this site, reloads the page with analytics and chat turned off, and removes the Tawk.to cookies we can reach. It does not delete previous chat messages or cookies that only Tawk.to can access; email us if you want a conversation deleted.

Partake is intended for adults setting up and attending weddings. The service is not directed at children under 13, and we do not knowingly collect data from them. Guests are not asked their age. If you believe a child has submitted personal data through Partake, or if we learn that we collected personal information from a child under 13 in circumstances requiring parental consent, we remove it.

If you’re a couple in the EU, UK, or another jurisdiction with a formal data processing framework, we’re happy to sign a Data Processing Agreement with you before you run your event. Our standard DPA mirrors the obligations in this policy and covers the usual GDPR requirements: security, sub-processors, data deletion, and incident notification. Because our vendors are US-based, the DPA relies on the EU Standard Contractual Clauses (and the UK Addendum) as the safeguard for personal data leaving the EU or UK.

Email support@partakeweddings.com with the subject “DPA request” and we’ll send you a countersigned copy within 48 hours. There is no fee and no minimum event size.

If this policy ever changes in a way that affects what we do with existing data, we’ll email every active couple before the change takes effect. Minor wording edits that don’t change the substance can ship without notice but will update the “last updated” date below.

Questions, concerns, or a data request? Email support@partakeweddings.com. A human replies within 48 hours. If any part of Partake is hard to use with assistive technology, tell us the page and the problem; we will help you finish what you were doing and work on the barrier.